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Me@Campus - Platform

Me@Campus - Platform
Project Type

UX, UI, Research, Project Management

Tools

Confluence, Figma, UserZoom

Client

Walmart

Year

2023

Problem

The Me@Campus needed ongoing Design support and to oversee and provide guidance to all other design domains contributing to the platform

Role

Functioned as main design leader for platform

Solution

Provide process support, governance, accessibility guidance, and more to the entire product which included mobile and web.

Objective: to maintain visual quality assurance throughout the development cycle and to work back with the 4-in-in the box partners to


Visual Quality Assurance Processes


Collaborative developed our process, with Confluence documentation. Held workshops to train on process and to iterate based on feedback from team.



Severity and Risk Matrix for Visual Defects


I developed a custom severity and risk matrix that informed how engineering and product would prioritized a visual defect. This matrix took into consideration business needs as well as cross-collaboration across teams to implement a practical way to assess VQA in terms that were standardized.


Impact

Enabled designers a standardized way to communicate defects and enabled the engineering team to prioritize issues based on their potential impact on user experience.


Design System Reviews and Audits


  • Conducted regular reviews and audits of the design system and its components.

  • Held regular playbook meetings to gather feedback on current and proposed components.

  • Communicated best practices and updates/changes to design subsystem






Release Cycle and Approval Process


Worked back with engineering, product, and program managers to refine our release cycle and approval process. Trained design team on process, and iterated based on feedback from them and engineers.


Created a booking system for review session with core team that streamlined review requests.






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